Shipping Policy

1. SHIPPING AND DELIVERY

Our production process begins once a customer approves the provided design mockup and an advance payment is made to confirm the order. Once production is complete, orders shall be placed for delivery through our authorized logistical partners. Please note that we do not offer a Cash on Delivery (COD) service.

2. ESTIMATED DELIVERY TIME

Orders will be delivered within 7 to 10 business days from the date of your mockup approval and order confirmation (receipt of advance payment). For bulk orders, the delivery time may vary depending on the quantity and production schedule.

3. MODE OF DELIVERY

Note: All delivery orders are subject to governmental restrictions, weather conditions and such other events that may not be in the control of the Company. The Company shall not undertake any refund for the products that may have delivery delay due to any of the abovementioned conditions. You will be notified of the delivery details and you shall be able to trace the package delivery either on our platform upon signing in or on the logistical partner’s platform for which you shall be provided with a reference or tracking details from the Company. All the tracking details shall be SMSed as well as Emailed to your Registered Mobile Number and Email Id provided by you on registering on our platform. Make sure you have access to these details upon placing the order.

4. DELIVERY CHARGE

All delivery and shipping charges are borne by the customer. Shipments are sent on a "to-pay" basis, meaning you are responsible for paying the shipping fee directly to the logistical partner upon receipt of your order. These charges will not be included in the invoice you receive from us. If a delivery is incomplete or has not been undertaken, you may raise a complaint with our Customer Support team. We will investigate the issue and take appropriate action.